Support

Where it runs

InsightsGrid runs on the web at bi.quneva.com.

What to tell us

Four things turn a long exchange into a single reply:

1. That it is InsightsGrid, and whether you were on the web or in the app.
2. Your phone or computer, and its operating system version.
3. What you did, what you expected, and what happened instead.
4. A screenshot, if there is anything to see. Cover anything private in it.

Using it at work? Ask your administrator first

Your own administrator can fix most things — a schedule, a shift, a permission, an account — faster than we can, because they are the ones holding the controls. We are behind them if they need us.

Something urgent or a security weakness

Write to support@qnventures.uk with "security" in the subject before telling anyone else. We acknowledge within one working day and keep you informed until it is closed.

Your data and your account

What InsightsGrid collects is listed on its privacy page. To remove your account and everything in it, see Delete your account.

QN Ventures Ltd · company number 17391834 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom · +44 20 3873 1064