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Help

Support

One address for every product: support@qnventures.uk. A person reads it, and you will have a reply within two working days. If you would rather speak to someone, the company's number is +44 20 3873 1064.

What to tell us

Four things turn a slow exchange into a single reply:

  1. Which product, and whether you were on the web or in the app.
  2. Your phone or computer, and its operating system version.
  3. What you did, what you expected, and what happened instead.
  4. A screenshot, if there is anything to see. Cover anything private in it.

Reporting something urgent

If you have found a security weakness, write to support@qnventures.uk with "security" in the subject before telling anyone else. We will acknowledge within one working day and keep you informed until it is closed.

A support page per product

Each listing points at its own page, with the facts for that product and nothing else:

Using QuNeva at work?

Ask your own administrator first. They can fix most things — a schedule, a shift, an account — faster than we can, because they are the ones holding the controls. We are behind them if they need us.