Your data
Delete your account
You can delete your account and everything in it, from inside the app or from here. You do not have to install anything to do it, and you do not have to give a reason.
From inside the app
Open Settings, then Account, then Delete account. You will be asked to confirm once. The deletion starts immediately.
By email
Write to support@qnventures.uk from the address you signed up with, and name the product. We will confirm within two working days and complete the deletion within thirty days.
What is deleted
- Your profile, and the name, email and picture that came with it.
- Everything you created: transactions, recipes, saved places, settings, reminders.
- Your sessions and notification subscriptions, so no device can reach the account again.
What is kept, and for how long
- Technical logs that already recorded the request, until they roll over on their own.
- Anything a law requires us to keep — and only for as long as it requires.
- Content you shared into a group that other people still use, with your name removed from it.
Deletion cannot be undone. Export anything you want to keep before you start.
If QuNeva is your work account
We cannot delete it for you. That account belongs to your employer, and only your employer can close it. Ask your administrator, and if they need us they know where we are.