Privacy
What Sofra collects, why, who else sees it, and how to have it deleted. The combined policy for every product is at Privacy policy.
Last updated: 18 October 2026
Who is responsible
QN Ventures Ltd, a company registered in England and Wales under number 17391834, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, is the controller for Sofra. QN Ventures Ltd is registered with the Information Commissioner's Office (ICO) as a data controller, registration number ZC295415. For anything on this page, write to support@qnventures.uk or telephone +44 20 3873 1064.
What it collects
- Your kitchen list, the recipes you save, and the family group you share them with.
- A photograph you take of ingredients, which is sent for recognition and discarded as soon as the answer comes back.
- Your IP address and the country, city and region derived from it; device type, operating system, browser, language and app version; and the times you opened and closed the app.
What it does not do
- The photograph is not kept, and we do not detect or store faces in it.
- The camera is used only when you open it yourself, and only for the shot you take.
Who else sees it
Only the suppliers below, only for the purpose named, and only under a contract that forbids them from using it for anything else.
| Supplier | What for |
|---|---|
| Cloudflare, Inc. | Hosting, content delivery, and the model that recognises ingredients. |
| Supabase, Inc. | The database and sign-in. |
| Google LLC | Sign in with Google, if you choose it. |
How long it is kept
- Your account and the data in it: until you delete it.
- Technical logs: a short rolling window, then they are overwritten.
Where it is kept
On servers run by the suppliers above, which may be outside the United Kingdom. Where data leaves the UK or the European Economic Area, it does so under the standard contractual protections those suppliers publish.
What you can ask for
A copy of your data, a correction, a deletion, an objection to one particular use, or that we stop entirely. Write to support@qnventures.uk and we will answer within 30 days. Deleting your account is also available inside the app, and described at Delete your account. If our answer does not satisfy you, you may complain to the data protection authority where you live.
Children
Sofra is not directed at children, and we do not knowingly collect data from a child. If you believe a child has given us data, write to us and we will delete it.
Changes
When this page changes, the date at the top changes with it. If a change affects what is collected or why, we will say so inside the product before it takes effect.